Hey, I’m Mike!

I help small and medium-sized businesses hire, scale, and manage offshore customer support teams.

Matt Barba (CEO & Founder), Placester (SaaS)

“We needed to scale our teams globally, and Mike led us through the process of finding talent, integrating them into our US team, and building processes to deliver value for our customers. If you’re looking to build a world-class global team, Mike is your guy.”

CJ Bradley (Demand Generation Manager), The VX Group (Marketing Agency)

“Mike has been instrumental in our success. Thanks to his expertise and guidance, we successfully hired our first offshore team, and they were delivering exceptional results within a few months.”

Talent knows no borders

Find great people anywhere

I believe phenomenal talent exists everywhere in the world, you just need to know where to look and how to use it.

Why work with me?

5 years ago my career turned upside down. The SaaS company I worked for decided to offshore our Customer Success and Support Teams, and they asked me to lead the transition.

2 weeks later, shortly after Christmas, I was on a plane to The Philippines to hire and train our new team. I learned the hard way and can help your business navigate the pitfalls I fell into over the last 5 years.

Finding the right staffing agency in the country that fits your company culture is key to building teams that grow as your business grows. Having an experienced manager that’s done it before makes a good team great.

  • Up to 80% Cost Reduction

    Hiring offshore allows you to grow smartly as your business grows.

  • Break out of the Recruiting Cycle

    Hiring the right global team means less time recruiting and more time growing your business.

  • The Right Management

    Experienced management helps your global team focus on goals that matter to you and your business.

unsplash-image-ir5MHI6rPg0.jpg

FAQ

  • With a free 15-30 minutes consultation. We’ll talk about your needs and see if an offshore team is a fit for your business.

  • Everyone’s favorite answer, it depends. Pricing is dependent on who and where you are looking to hire. Let’s chat and find a solution and price point that works for you!

  • I’ve been through the ups and downs of building teams all over the globe. I can help you hire and scale in a way that makes sense for you and that saves you time so you can focus on the big stuff. I’ll even manage the team if you truly want to be hands off.

Get in Touch!

Hiring offshore can be daunting, but it doesn’t have to be. Schedule a time to chat, and I’ll point you in the right direction!